Privacy Policy

At Timeless Rose, your privacy is a top priority. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data, and how we use cookies to enhance your experience on our website.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed via secure third-party providers)

Non-Personal Information:

  • Browser type and version

  • Device information

  • IP address

  • Website usage data (e.g., pages viewed, time spent)

2. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Provide customer support

  • Send order updates and promotional offers (with consent)

  • Improve website functionality and user experience

  • Fulfill legal obligations

3. Data Sharing

We do not sell or rent your personal data. We may share data with:

  • Payment gateways (e.g., PayPal, Stripe)

  • Delivery carriers (e.g., DHL, UPS, USPS)

  • Website and marketing service providers

  • Authorities if legally required

4. Data Security

We use SSL encryption, secure servers, and other measures to protect your data. While we strive to ensure security, no method of online transmission is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data

  • Request data deletion

  • Withdraw consent to marketing

  • Lodge a complaint with a data protection authority

Contact us at sales@timeless-rose.com to exercise any of these rights.

6. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device to help websites function and track user behavior.

Cookies We Use:

Necessary Cookies – Essential for website operation (e.g., cart and checkout)
Performance Cookies – Analyze site traffic and usage
Functional Cookies – Remember preferences and choices
Advertising Cookies – Track effectiveness of marketing campaigns and deliver targeted ads

Third-Party Cookies:

We use third-party tools (like Google Analytics and Facebook Pixel) to collect usage data and optimize marketing efforts.

7. Managing Cookies

You can manage cookie settings via your browser. Most browsers allow you to:

  • View stored cookies

  • Block or delete cookies

  • Set preferences for specific sites

Browser Help Links:

Please note that disabling cookies may impact site functionality.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

9. Policy Updates

We may revise this Privacy & Cookie Policy. Any changes will be posted on this page with a new effective date.

10. Contact Us

If you have any questions or concerns, contact:

Timeless Rose
Email: sales@timeless-rose.com